Introduction

ValencotaMed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical equipment resale platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Organization or facility name
• Equipment requests and specifications
• Account credentials
• Payment and billing information

Automatically Collected Information

When you access our platform, we automatically collect:

• Device information and IP address
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill your equipment requests
• Communicate with you about quotes and orders
• Improve our platform and services
• Send you updates and marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure platform security

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Equipment suppliers to fulfill your requests
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: